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We understand that occasionally you may decide that the product you have ordered and received is not suitable for your use and you would like to return it to us for a refund.

If you wish to return it to us, you will need to contact us by email or by post to 90 Pempath Place, Wembley, London, HA9 8QR, United Kingdom.

You may cancel your order with ProNutriWorld.com provided that you contact us within seven (7) working days from the day after the goods are delivered."

As your products have been despatched before you cancelled your order you must send the goods back to our specified address at your own cost and these items must be in a re-saleable condition with all tabs intact and all products unopened.

We must receive the unwanted items within 14 days from date of delivery to you. Once your returned item(s) have been received & examined in our warehouse, we will process the refund and make the payment back to the original account the money came from. Please allow up to 10 working days for this payment to show in your account. We are not able to process any refund until the goods have been received and we are unable to refund the cost of your postage.

When you send the items back, please include a covering note including your order number, name and reason for return. Without your order number, we will be unable to refund you. Please also include a copy of this email with your parcel.
Have more questions? Send us an email @ customerservice@pronutriworld.com

Download Sample Return Form

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© 2021 ProNutriWorld Ltd 

Registered in England and Wales

Pempath Place, Strathcona Road, London HA9 8QR

Company Registration Number 10306558

Dietary supplements for sale on ProNutriWorld.com are not intended to diagnose, mitigate, treat, cure or prevent disease other than classical nutrient deficiency disease.

Information and statements made are for educational purposes and are not intended to replace the advice from a qualified health care provider. As with any dietary supplement, please consult with your GP if you are taking medication, or if you are pregnant or nursing. The views and nutritional advice expressed by ProNutriWorld are not intended to be a substitute for conventional medical service. Best results achieved when taken as directed and used in conjunction with a healthy lifestyle. Individual results may vary. Products sold on this site are for personal use and not for resale. All orders placed through this website are subject to ProNutriWorld acceptance, in its sole discretion.